Communication is the cornerstone of any successful relationship and this could not be more true when it comes to the Relationship you have with your Escrow Officer. I take extreme pride in my dedication to communicating not only with you, the Realtor-but also with your Clients. Once Escrow is opened, I reach out to your clients to introduce myself and walk them through the process of the transaction at hand. I find this sets the tone for the transaction and helps the Buyers and Sellers at ease knowing they have someone to call or e-mail with their questions should you not be available. I continue this high-level of communication up to and even after the escrow closed-ending with a congratulatory call along with my personal thank you for their assistance in closing escrow.
Effective communication starts with accessibility. It is Important to work with any Escrow Professional who understands the importance of being accessible. I am available to my clients 24/7 365 days a year. Discover what top Agents and Brokers from all over Southern California already know- the VIP All-Access Pass to your Escrow Officer and the service you and your clients deserve! When you work I Work!!! I can be reached at the office during office hours at 949-932-0826 and Email anytime at Lyla@theocescrow.com. You can also find me on WeChat.
With over 20 years in the escrow Industry and experience trust me with your next Escrow Transaction. Allow me to show you what Excellent Service should be like!
Great , super quick and always on point with escrow items by far the best I have worked with.
Thank you it is a pleasure working with you!
-Miriam Benitez, Mortgage Loan Processor
Amazing at her job. Everytime I ask for something I get it right away. And it not right away she is always sending status .
Love working with her. Thank you for making my job that much easier.
-Kathy Brasher, Processor
Lyla is the most caring amazing and detail oriented team. I've been a lender 29 years and seen them all... she is responsive. Emailed them and it's Christmas Eve and she stayed to make this customer's deal close. Ask for something and she will tell you when it will be delivered, however it will show up sooner rather than later. Calm in the storm of escrow title and lender regulations. Able to leap tall buildings and balance the closing to the penny in faster than lightening service. A++ service.
-Caroline Gerardo Senior Loan Officer/ Mortgage Banker
She is very professional and very good at her job. We never have any problems with our escrows and she's always helpful!